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Terms and Conditions

Advocacy Matters AU Online

Last updated: February 2026

Welcome to Advocacy Matters AU Online. By accessing or using our website
👉 https://advocacymattersau.online
you agree to be bound by these Terms and Conditions, together with our Privacy Policy, Refund and Returns Policy, and any other policies published on this website.

If you do not agree with these terms, please do not use our website or services.

1. About Us

Advocacy Matters AU Online provides professional services focused on advocacy, communication strategy, research-led insights, education, consulting, and decision-support services. Our work is grounded in ethical practice, clarity, and people-first engagement.

2. Acceptance of Terms

By using this website or engaging our services, you confirm that:

  • You have read and understood these Terms and Conditions

  • You agree to comply with all applicable Australian laws

  • You accept responsibility for your use of the website and services

3. Services

  • Services may include consulting, assessments, reports, advisory sessions, workshops, educational materials, and bespoke deliverables.

  • The scope, pricing, and delivery method are outlined at the time of purchase or agreement.

  • Outcomes may vary based on implementation, external factors, and client inputs. We do not guarantee specific results.

4. Payments and Pricing

  • All prices are listed in Australian Dollars (AUD) unless stated otherwise.

  • Payment is required in full before services commence unless agreed in writing.

  • We reserve the right to change pricing at any time for future services.

5. Refunds and Returns

  • Refunds are handled in accordance with our Refund and Returns Policy, available on this website.

  • Due to the customised and digital nature of most services, change-of-mind refunds generally do not apply once work has commenced.

  • Your rights under Australian Consumer Law are not excluded.

6. Intellectual Property

  • All content, materials, frameworks, tools, and deliverables created by Advocacy Matters AU Online remain our intellectual property unless otherwise agreed in writing.

  • You may not reproduce, distribute, sell, or modify our materials without prior written consent.

  • Any materials you provide remain your intellectual property.

7. Use of Website

You agree not to:

  • Use the website for unlawful, misleading, or harmful purposes

  • Attempt to access systems, data, or content without authorisation

  • Copy, scrape, or republish website content without permission

We reserve the right to restrict or terminate access if misuse occurs.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount paid for the service giving rise to the claim

  • We are not liable for indirect or consequential losses, including loss of profit, opportunity, or data

  • Services are provided based on professional judgement, not guaranteed outcomes

9. Privacy and Data Protection

  • Personal information is collected and managed in accordance with our Privacy Policy.

  • By using our website or services, you consent to this collection and use.

10. Termination

We may suspend or terminate access to services if:

  • These Terms are breached

  • Payment obligations are not met

  • Use of services becomes unlawful or harmful

Outstanding fees remain payable upon termination.

11. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes are subject to the exclusive jurisdiction of Australian courts.

12. Changes to These Terms

We may update these Terms from time to time. Updates will be published on this page with a revised “Last updated” date. Continued use of the website constitutes acceptance of the updated terms.

13. Contact Information

For questions regarding these Terms and Conditions:

Advocacy Matters AU Online
Website: https://advocacymattersau.online
Contact: via the website contact form

Plain-Language Summary

By using Advocacy Matters AU Online, you agree to our service rules, payment terms, refund policy, and privacy practices. We operate ethically, protect intellectual property, and follow Australian law.